Introduction

TTLOCK app is a popular product that has countless good reviews because it can provide adequate security to your hotel(here we call TT hotel lock system), home, apartment, and rental business. You can also give direct permission to your family, friends, and others close to you to enter and have access to your house remotely.

If your device is giving you trouble or you’re having trouble connecting it to your smartphone using the software, we’ve got instant troubleshooting help.

What is TTLock?

This TTlock lock is an innovative wireless lock that can be connected to a smartphone using Bluetooth. It has a unique feature that can be used with your smartphone and will make you open and or close the door of your house remotely, monitor who enters and leaves your house as well as controlling visitors’ access, and more. It is vital to consider that TTlock is not your regular door lock. It is wireless and comes with intelligent properties that make it more flexible than traditional locks.
The TTlock uses Bluetooth to connect to a smartphone. You can also use the lock to monitor who enters and leaves the house. This lock also allows guests to access your home without permission if the lock is turned off. The feature that TTlock is made to use with a wireless connection makes it innovative compared to standard door locks. It has some useful smart properties that make it more flexible than ordinary locks. This leads to users having more options when locking their doors.

Why is TTlock so popular?

The TTlock app has first-rate security and appealing option for customers that seek a less expensive alternative to secure their properties.
The TTlock app is well built, and because of this you will not experience any network issues or get held back in a valued deal due to an ineffective smartphone.
The TTlock app is also pretty reliable, so you won’t revel in any network troubles or yourself held lower back in a vital transaction due to an ineffective phone.
The TTlock’s intuitive design makes installation effortless. Once mounted, it’s going to feature perfectly along with your smartphone or any cellular device. It simplest takes a couple of minutes to prompt.
The TTlock app can be accessed without charges. This promotes continuous connection with first-rate client assistance to make sure that it will always be available when you need them.
The TTlock lock app promotes contactless check-in service at your hotel, home, apartment, and rental business.

The reader is also directed to the “Everything, Regarding Usage” and “How to” guides.

TTlock Parts

A TTlock system typically consists of the following parts:

Battery: It has a significant factor to provide a variety of power to any device. It runs power on your lock. In other words, a depleted battery cannot make your lock function.
Keypad: Another essential part of the TTlock because you need to input your code on a keypad to unlock the door. It also has a Screen that displays information on specific activities related to your entry system.
Lock Handle: Any type of door handle that you often see in hotels and other common interior lounges. Any door handle that can be held by hand.
Fingerprint sensor: This tool is for recognizing an authentic fingerprint. It will scan your fingerprint to unlock the door and this was supported by the TTlock system.
Lock mortise: An external part of the door frame. It can be assembled in any position vertically or horizontally as long as it can be set up with setting up your lock cylinder, latch, or deadbolt.
TTlock Main Board: The TTlock motherboard controls all Bluetooth Low Energy connections between your phone app and your door locks.
Lock Panel: It is the system’s key aspect. The locking operations are controlled through electronics, such as a mainboard, receiver (RFID) reader, and so on.

TTlock app troubleshooting

The following is the list you should pay attention to if you suspect a TTlock malfunction:

Does your TTlock doorway have wifi with a solid connection? If so, then it would display in your listing of devices, otherwise, it has trouble with the Wi-Fi or Bluetooth connection. Also, your TTlock gateway might not be configured properly.
Does the connection to your doorway come from your router? If so, the wire on the other must be unplugged, then plugged in again. It may rectify incorrect wiring or couplings, resulting in improved overall performance after rejoining.
Is your Turlock gateway supported by your router connection? Make sure that their wires are tied tightly and that they are linked well. Performing an internet speed test is a higher way to check the troubles along with your internet connection and it could also affect the efficiency of its features.

The TTlock app is not working.

Here are some typical TTlock app issues and troubleshooting.

Restart Application. Restart all connections including your smartphone If you encounter malfunctions or if it exits for some reason.
Reboot devise. If your smartphone hangs make sure to execute an abrupt reboot. If you haven’t used your smartphone for a long time, try rebooting it before using it.
Use identical user data to connect to a network or WIFI. This is
important when you often experience network failure
Verify that your phone has capacity. To check, go to Settings and Storage or tap on TTlock, and then check to look whether there may be any loose space in your device.

TTlock warning that says, “The lock can’t be accessed.”

Try the following procedures:

Check if your smartphone has available features to update the TTlock app. Next, make sure that the app installed on your smartphone is updated and has an internet connection before using it. Lastly, if an update is available in the setting, make sure to update the app before using it with the TTLock app;
Verify that Bluetooth is activated and that your phone is within the lock’s range.
Verify if there is an existing admin and removed it right away. If you’re done removing, install a new one and try to add a new TTlock to the TTLock app. and check if it can be accessed again. Make sure to create a new one if you deleted the existing one.

The TTlock APP cannot remotely unlock.

Scrutinized the following if you encountered issues in remote unlocking using the TTlock app.

The battery is completely depleted.
Notice if the battery was properly installed. If not, try to remove and re-install again. Otherwise, replace the TTlock batteries and make sure to check their compatibility.
Determine whether the TTlock app or the batteries are malfunctioning. If they both works try turning it off for 10 seconds then try opening it again.
Find a recent version of TTlock from our support site or the Google Play Store then install it to your smartphone or device.
Turn on your smartphone or device and connect first to the internet or WIFI access before using it. Ensure that your TTLock app and smartphone are connected to the same network. There will be no data flow between them if they are not on the same network. If that is the case, make sure to enable Bluetooth on both devices.
If there is a problem with your internet connection or Bluetooth connection, you can come to where TTLock is installed. If this doesn’t work, see our troubleshooting guide below!
In order to verify if the app you are using is linked to your lock. Check settings if the lock state is listed and has device access permissions. Then try to link both.

TTlock backward

If the installation is in a rearward position where you see lock” and “open”. All you need to do is set the lock button facing forward and rotate the lock button.
TTlock Is Unable To Link Via Bluetooth.
Make sure to have a solid internet connection or active Bluetooth to avoid constant TTlock disconnection. Position all gadgets away from where they need to be utilized so that the devices can connect with each other without interfering.

TTlock can not connect with Bluetooth.

Malfunctions happen when you are using the wrong version of TTLock. Note that you can always connect with the use of Bluetooth and WIFI If you have the correct version of TTlock.

TTlock not working:

Configure your TTlock properly. By pairing it with another device. Check that the battery is completely charged and not depleted. Make sure that the Bluetooth is can be able to connect with a smartphone or computer. This will also help you determine whether your problem is with the lock or the devices you used to pair with.

TTlock passcode not working:

There is a possibility that the pin is inaccurate and was entered erroneously or that the encryption keys are out of sync due to a recent upgrade or change in location.
To resolve this issue, make sure both devices are linked through Bluetooth rather than Wi-Fi.

After resetting my password, I still can’t log in to my TTlock app account. What should I do?

Password made reset yet are still unable to access your account, you might try the following:

Change your pin/password if necessary.
If you update your email during the last time you used Lockitron make sure it was the same email in your profile. You can verify it by signing in to our website.
When you make modifications make sure that the phone number on the account matches the location where we sent text messages.
Check that the mobile network is active and that Lockitron can connect to it.

Error diagnosis and time calibration

If you are hesitant to troubleshoot to resolve technical issues, please see the TTlock handbook and utilize the procedures and the date and time calibration function.
The goal of error detection is to assist the user to determine the system issues. If there is a portal, the clock will be synchronized first thru it. It will not work if there is no portal. Bluetooth calibration is necessary mostly for smartphones.

How do you lock the lock on outside TTLock?

Following are the multiple ways to secure a door lock including the ability to lock and unlocked using an outside touchpad.

Push the lock button on the exterior of the lock.
Push the lock button on your application or navigation system.
You can also try your four-digit pin on the keypad and then hit “Enter” or “OK”

How do I connect TTLock to WIFI?

Link the lock to your home router using the lock app. For connecting it via the app, open your TTLock and select Connectivity. You can find a selection of routers in your vicinity; choose one and continue the connecting processes.
If you have existing WIFI settings from the previous phone or router, make sure to disable themThe users cannot connect if the software is not up to date!

How to reset TTlock?

To restore, just hit the reset button on the Ticmate Turlock.

To reset your Ticmate TTlock:

The lock will be reset if you press and hold the button for 10 seconds and the green light will flash.
The lock may connect to the portal instantly.

CONCLUSION

It would be greatly appreciated if you find these guides useful. If the above-mentioned tips and guide do not work for you, try to seek consultation with a locksmith.
Please let us know if you have any other TTlock troubleshooting difficulties, we will try our best to help!

Everything You Need to Know When TTlock Troubleshooting